Owner answer
Can you use the BYD app on two phones? Family access explained
Can two phones use the BYD app? Set up family access with BYD vehicle authorisation without sharing the primary owner login.
Read more →MYBYD KNOWLEDGE LIBRARY
The complete MyBYD library
Every published guide, answer, update and manual route in one clear directory.
267 published library items · All BYD models
GUIDE LIBRARY
Every published guide.
One clear directory.
Browse every published MyBYD guide, answer, update and official-manual route. Use model filters when the detail needs to match your car.
Owner answer
BYD app on Apple Watch: UK compatibility and setup
Check whether BYD smartwatch controls suit your phone, watch, account and vehicle before depending on remote functions from your wrist.
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Owner answer
BYD app not working? Owner-tested UK checks
If the BYD app is not working, first compare phone internet, the signed-in owner account and the vehicle’s connection. A missing vehicle needs a binding check; stale data alone does not prove a vehicle fault. Preserve your working access and check that no OTA installation is active before any documented restart.
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Owner answer
New BYD app features: how to check what applies
BYD app features can arrive by phone, account and vehicle version. Learn how to verify a new control before relying on it.
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Owner answer
BYD Digital Key compatible phones and Apple Watch
Check BYD Digital Key phone, wallet and Apple Watch requirements before setup, with UK-focused compatibility checks and official-source guidance.
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Owner answer
ATTO 3 2023–25 Design: UK specifications
Check original UK BYD ATTO 3 Design specifications, including battery, range, charging, performance and the difference between earlier and January 2025 figures.
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Official source
ATTO 3 owner’s manual UK
Open the official UK BYD ATTO 3 owner’s manual source, confirm model-year applicability and continue to model-specific updates and owner answers.
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Practical guide
Choosing a UK home charger for your BYD
Choose a UK home charger for a BYD by checking the vehicle AC limit, installation, cable, tariff controls, solar support and aftercare.
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Practical guide
BYD tyre-pressure warning and reset: UK owner checks
Check a BYD tyre-pressure warning safely, learn why there is no universal reset sequence and find the correct UK model guide.
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Practical guide
BYD SEAL software updates UK: version history and owner checks
Compare recorded BYD SEAL software versions, check the version installed in your UK car and follow safe preparation and post-update checks.
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Practical guide
BYD tyre replacement checks and puncture-kit guidance
For replacement tyres, confirm the exact vehicle fitment and what the fitted quote includes before ordering. For a puncture, use the separate temporary-repair checks below and the kit instructions for your own BYD.
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Practical guide
How long does a BYD take to charge?
Estimate BYD charging time from starting percentage, target charge, usable battery energy, charger power, vehicle limits and charging losses.
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Owner answer
SEALION 7 long-term parking: battery, tyres and return checklist
Battery, tyre and return-to-use checklist before storing a UK BYD SEALION 7.
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Owner answer
BYD app UK: download, setup and owner fixes
Download and set up the official BYD app in the UK, with clear routes for QR pairing, Digital Key, supported phones, authorisation and connection fixes.
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Owner answer
BYD child-presence detection: alerts, settings and safe checks
Can BYD child presence detection be turned off permanently? Understand model-specific controls, settings that may reset and safe checks for false alerts.
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Owner answer
BYD radio: missing DAB stations, FM switching and sound
Find missing DAB stations, check DAB switching to FM, and separate radio reception from equaliser, CarPlay and Android Auto sound problems.
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Owner answer
BYD DOLPHIN stuck on “Charging—connecting, please wait”
DOLPHIN stuck on “Charging—connecting, please wait”? Safely compare the charger, cable, schedule and repeat vehicle-side faults.
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Owner answer
Why is my DOLPHIN SURF charging at about 6–7 kW, not 11 kW?
Why a UK DOLPHIN SURF may show around 6–7 kW on a home wallbox, including single-phase supply and current-limit checks.
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Owner answer
ATTO 3 EVO AEB: warnings, limits and safe checks
ATTO 3 EVO AEB guidance covering driver responsibility, blocked sensors, persistent warnings and calibration after repairs.
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Owner answer
BYD DOLPHIN parking camera unavailable, dark or blurred
Safe checks for a BYD DOLPHIN parking camera that is blank, blurred, obstructed, flickering or misaligned.
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Owner answer
BYD Android Auto not connecting? Checks for Samsung, Pixel and other phones
Safe Android Auto checks for BYD owners using Samsung, Google Pixel or other Android phones, including USB, wireless pairing and updates.
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Software update
Why does my BYD SEAL show software version 1.0?
Understand why a BYD SEAL may show version 1.0 while reporting no available update, and what information to record before asking for support.
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Owner answer
How long does it take to charge a BYD?
A practical guide to the factors that affect BYD charging time, with model-specific figures kept separate from general guidance.
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Owner answer
How to use a public EV charger with your BYD
A practical official-UK guide to connector checks, starting and ending a public charging session, and when to use your handbook.
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