OWNER ANSWER
New BYD app features: how to check what applies
Update the official BYD phone app, check the correct vehicle is selected and refresh its status. New controls can depend on the account, phone, car software and rollout, so check the actual tile before planning to use it.
- Check Apple’s App Store or Google Play for a BYD app update.
- Open the app and confirm the correct vehicle and account.
- Wake the parked car, let its mobile connection return and refresh the app once.
- Compare your vehicle software with the published release for the exact model.
- Test a new control beside the parked car with the physical key available.
What to expect
The current app shows the correct car, refreshes its status and completes the supported action you selected. A feature must be offered for that account and vehicle before it can be tested.
If that did not work
Contact BYD or the supplying retailer for an authorisation error, a vehicle that cannot be linked to the rightful owner, or a previously working control missing for more than a day. Give the model, app/car versions, phone type and a screenshot with personal identifiers hidden.
Why two phones may show different controls
The same app version can show different functions because the operating system, account role, vehicle model, installed vehicle software and staged rollout also matter.
Related links
Source: BYD Europe official source. Checked 22 October 2026.