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SOFTWARE UPDATE

Why does my BYD SEAL show software version 1.0?

A SEAL showing 1.0 and “up to date” is saying that no update is currently offered to that car. Open the full system-version information and compare the complete package for your SEAL edition, rather than ranking the short number against another owner’s car.

MyBYD illustration of BYD SEAL software version 1

Why the numbers can differ

Vehicle configuration, software branch, dealer-installed software and staged VIN rollout can affect the number and offer shown. Matching released EU and UK packages are owner-confirmed equivalent; the date each car receives an offer can still differ.

Check the installed release

Use these details to match the car to its release notice.

  1. Open the full system-version information while parked.
  2. Identify the vehicle edition and trim from its vehicle details.
  3. Compare the complete multimedia/system string with the notice for that car.

If the version still does not make sense

If expected functions are missing, ask a BYD dealer or BYD Customer Service to identify the installed full package and the update assigned to your car. Send the complete version-screen image, exact message, model edition and trim, last successful check and any dealer-installed update. A lack of an offer alone can simply mean your VIN is waiting its turn.

Safety note: unofficial firmware or resets used to force an offer can disrupt the car’s software; use the vehicle’s update process or BYD’s repair route.

Related links

Source: BYD owner-manual library (BYD UK) · SEAL handbook (BYD UK). Checked 22 October 2026.

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