Published MyBYD guidance.
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A MyBYD guide that matches your question
If the BYD app is not working, first compare phone internet, the signed-in owner account and the vehicle’s connection. A missing vehicle needs a binding check; stale data alone does not prove a vehicle fault. Preserve your working access and check that no OTA installation is active before any documented restart.
1 closer match on this page. Check that the guide covers your car before following its instructions.
If the BYD app is not working, first compare phone internet, the signed-in owner account and the vehicle’s connection. A missing vehicle needs a binding check; stale data alone does not prove a vehicle fault. Preserve your working access and check that no OTA installation is active before any documented restart.
These results link to published MyBYD guides. Before following any steps, check that the guide covers your car and read its warnings.
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