OWNER ANSWER
BYD radio: missing DAB stations, FM switching and sound
For missing DAB stations or unwanted switching to FM, start with the station list and reception rather than the equaliser. Retune using your radio’s own instructions, select the current station entry and compare another station; if every source is silent, use the audio checks below instead.
- Park somewhere with usable radio reception.
- Check whether the station is missing, listed but silent, changing to FM, or whether all audio sources are silent. Safety note: Keep comparisons at a moderate level so traffic and vehicle warnings remain audible. Adjust settings while parked; a radio scan is different from a vehicle factory reset.
- Note your presets before using the radio’s documented scan or retune control.
- Select the refreshed station-list entry and save it as a preset if it works.
- Compare another DAB station and a familiar recording from another supported source at a similar volume.
What to expect
The chosen station or recording plays at a normal volume. Comparing another station and another source establishes whether the fault concerns reception, one recording or the same speaker across sources.
If that did not work
If the same speaker rattles across recordings and sources at moderate volume, ask the retailer to check that speaker. For persistent DAB/FM behaviour, ask support to reproduce the station and band on your infotainment version.
What to note down for support: For radio: station, band, date/location, model/year, software, which other stations work and whether it follows you to another area. For speaker noise: recording, affected speaker and settings. Mention when it began without assuming an update caused it.
When retuning does not solve it
If only one station fails, check that station’s current coverage or availability. If your radio has DAB/FM linking or service-following, check its current preference against your model’s instructions. A streamed station is an alternative connection, not a test of the DAB receiver. The owner report linked below prompted these comparisons; it did not confirm a software defect or a fix date.
If the problem is sound quality
Use a familiar 30-second passage at moderate volume. Save your starting settings, centre balance/fader and select neutral or flat EQ where offered. Change one setting slightly and compare at the same volume, restoring it if worse. Try a small bass reduction for boomy speech or a small treble reduction for sharp voices. Keep any sound-field comparison to features fitted to your car. These are MyBYD listening comparisons, not BYD presets; different equaliser scales cannot share a universal numerical curve.
Apple Music and Android media settings
On supported iPhones, Settings → Apps → Music contains EQ and Sound Check. Compare Music EQ off and Sound Check on/off at reduced volume, then restore your preference. These are Music settings, rather than controls for every CarPlay app. On Android Auto, use a supported media app and sign in on the phone first; some apps require a subscription. YouTube Music Premium’s profile picture → Settings → Data saving has separate mobile and Wi-Fi quality choices. High supports up to 256 kbps AAC/Opus and uses more data; a subscription is not a repair for the car.
Related links
Source: Apple Music sound settings · Google Android Auto Help · Google YouTube Music Help · Digital Radio UK · Owner report. Checked 22 October 2026.