OWNER ANSWER
BYD operation password: what it is and how to reset it
The BYD operation password confirms remote commands such as locking and unlocking. If you have forgotten it, open My Account → Settings → Remote Control Verification → Change Operation Password, then choose Forgot your password.
- Open the official BYD app.
- Go to My Account → Settings → Remote Control Verification → Change Operation Password. Safety note: Keep the physical key available while recovering app access. Enter account passwords and verification codes only in the official recovery process; someone helping in a group does not need them.
- On the final screen, select Forgot your password.
- Complete the recovery prompts shown in the app.
What to expect
The official recovery process accepts the new operation password and a supported remote command can be authorised. An account sign-in password and the operation password are different credentials.
If that did not work
- You cannot sign in to the app: use the account sign-in recovery offered there. The operation-password screen is for remote controls after sign-in.
- An email verification code is missing: check the inbox and spam folder for the account email. If the email registered with the dealer has changed, tell the dealer so the vehicle record can be kept in step.
- The password is accepted but the command fails: check the selected vehicle and use the app connection guide below. Password acceptance alone does not confirm that the car received the command.
- The recovery route is missing or rejects the new password: give BYD the exact error, app version and failing stage. Ask it to check remote-control verification for your account; keep the password and codes private.
Recovering this password does not require a vehicle factory reset.
Which password is failing?
An operation-password error occurs when sending a remote command. Sign-in and vehicle-pairing errors need their own account or activation checks. BYD normally asks you to create the operation password when first using remote controls.
Related links
Source: BYD Europe FAQ. Checked 22 October 2026.
Recovery route and email checks reviewed 13 November 2026 against BYD’s official app guidance. App menu wording can change.