Search results

Published MyBYD guidance.

Find this topic in a BYD handbook → Handbook source: BYD UK

BYD DOLPHIN SURF31 published results

Let’s find a better starting point

There is no closer answer on this page. Check the first results page before starting again.

These are broader starting points, not a confirmed answer to your exact question. Check the model, edition and warnings before following any steps.

Search cannot determine the cause or tell you whether the car is safe to drive. Use the matching handbook and professional support rather than an unrelated reset.

Try the exact message you see and what you were trying to do. Keep important details such as 12V, a percentage or the charger name. Edit your question ↑

Still missing? Request an answer for the library → Nothing is sent until you complete the contact form. Please keep registration, VIN and contact details out of search.

No close match on this page. Related reading may help with a different part of the topic; it is not an answer to every part of your question.

Explore 11 related results on this page

These do not fully match your question. They are kept separate so a related topic is not mistaken for the answer.

Owner answerGeneral / all-model guidance

Buying an Approved Used BYD: the documents to check before handover

Related reading · a matching answer section for this particular question was not found.

Check the inspection record, battery-health report, cover and connected-service paperwork for your Approved Used BYD before handover.

Read the complete response and warnings on the source page. This preview is not a diagnosis or permission to drive.

Sources linked by this page

UK retailer reference — [Marshall BYD Approved Used](https://www.marshall.co.uk/byd/byd-approved/). Marshall advises confirming warranty cover with the supplying retailer. The inspection count and battery threshold above come from previously published BYD UK programme information.

Owner answerGeneral / all-model guidance

BYD radio: missing DAB stations, FM switching and sound

Related reading · a matching answer section for this particular question was not found.

Find missing DAB stations, check DAB switching to FM, and separate radio reception from equaliser, CarPlay and Android Auto sound problems.

Read the complete response and warnings on the source page. This preview is not a diagnosis or permission to drive.

Sources linked by this page

Source: [Apple Music sound settings](https://support.apple.com/en-gb/guide/iphone/iph5643d2c85/ios) · [Google Android Auto Help](https://support.google.com/androidauto/answer/6348327?hl=en-GB) · [Google YouTube Music Help](https://support.google.com/youtubemusic/answer/9076559?co=GENIE.Platform%3DAndroid&hl=en) · [Digital Radio UK](https://getdigitalradio.com/your-stations/retune/) · [Owner report](https://www.reddit.com/r/BYD/comments/1vvpjxm/). Checked 22 October 2026.

Owner answerGeneral / all-model guidance

BYD child-presence detection: alerts, settings and safe checks

Related reading · a matching answer section for this particular question was not found.

Can BYD child presence detection be turned off permanently? Understand model-specific controls, settings that may reset and safe checks for false alerts.

Read the complete response and warnings on the source page. This preview is not a diagnosis or permission to drive.

Sources linked by this page

Source: [byd.com: owners manual](https://www.byd.com/uk/service-maintenance/owners-manual) · [SEAL handbook (PDF 59–60, 147–148; printed 58–59)](https://www.byd.com/material/byd-site/eu/support/service/manual/20250327/BYD%20SEAL%20Owner%27s%20Manual-Right-hand%20Drive-EN-250305.pdf#page=148) · [SEAL owner question](https://www.reddit.com/r/BYD/comments/1g9s7q1/) · [BYD Europe Service: original SEAL 2.3.0 release](https://www.facebook.com/permalink.php?story_fbid=pfbid0gU8TKwvCHaBJPUSTxkWxHXnRjqUy3McNCGh72q8CoXjQsuiFfNcQNkqbhSquWcr3l&id=61571727224687) · [BYD Austria 2.3.0 bulletin (PDF 7)](https://cdn.prod.website-files.com/66347b470d661c296385362e/6aa7c3ef7c6fd66c86f1d8f6_V2.3.0_optimiert_kompakt.pdf#page=7). Checked 22 October 2026. (BYD UK)

Owner answerGeneral / all-model guidance

BYD Digital Key: setup, sharing and security

Related reading · a matching answer section for this particular question was not found.

Set up, share and use BYD Digital Key securely in the UK, with practical checks before relying on your phone instead of the physical key.

Read the complete response and warnings on the source page. This preview is not a diagnosis or permission to drive.

Sources linked by this page

Source: [BYD Digital Key compatibility](https://www.byd.com/eu/ownership/byd-digital-key) · [Apple car-key setup and recovery](https://support.apple.com/en-gb/118271) · [Google car-key recovery](https://support.google.com/wallet/answer/12060041?hl=en). Checked 22 October 2026.

Owner answerGeneral / all-model guidance

Does paying to charge your BYD cover parking and overstay fees?

Related reading · a matching answer section for this particular question was not found.

Electricity, parking and charger overstay rules are separate checks. Read the signs, avoid assuming a charging receipt covers parking, and keep useful evidence if a bill looks wrong.

Read the complete response and warnings on the source page. This preview is not a diagnosis or permission to drive.

Sources linked by this page

Source: [InstaVolt](https://instavolt.co.uk/faqs/) · [Osprey Charging](https://www.ospreycharging.co.uk/pricing-and-payment). Checked 22 October 2026.

Owner answerGeneral / all-model guidance

30 BYD owner mistakes worth avoiding in the UK

Related reading · a matching answer section for this particular question was not found.

Avoid 30 common BYD ownership mistakes involving charging, tyres, software, recovery, privacy, servicing and warranty assumptions.

Read the complete response and warnings on the source page. This preview is not a diagnosis or permission to drive.

Sources linked by this page

Source: [byd.com: owners manual](https://www.byd.com/uk/service-maintenance/owners-manual) · [BYD UK Service & Maintenance](https://www.byd.com/uk/service-maintenance) · [BYD UK Warranty Policy](https://www.byd.com/uk/service-maintenance/warranty-policy) · [BYD UK Assistance](https://www.byd.com/uk/assistance) · [SEAL handbook](https://www.byd.com/material/byd-site/eu/support/service/manual/20250327/BYD%20SEAL%20Owner%27s%20Manual-Right-hand%20Drive-EN-250305.pdf). Checked 22 October 2026.

Owner answerGeneral / all-model guidance

Why the same EV charger can cost more in a different app

Related reading · a matching answer section for this particular question was not found.

Compare contactless, network apps and roaming cards before charging your BYD: unit prices, membership costs and parking conditions can change the real total.

Read the complete response and warnings on the source page. This preview is not a diagnosis or permission to drive.

Sources linked by this page

Source: [Octopus Electroverse](https://electroverse.com/faqs) · [UK Government](https://www.gov.uk/government/publications/the-public-charge-point-regulations-2023-guidance/public-charge-point-regulations-2023-guidance) · [Osprey Charging](https://www.ospreycharging.co.uk/terms-conditions). Checked 22 October 2026.

Owner answerGeneral / all-model guidance

BYD sat-nav location wrong after an update?

Related reading · a matching answer section for this particular question was not found.

Try an owner-tested display restart and open-sky GPS check when BYD navigation shows the wrong location after a software update.

Read the complete response and warnings on the source page. This preview is not a diagnosis or permission to drive.

Sources linked by this page

Source: [BYD UK official source](https://www.byd.com/uk/service-maintenance/owners-manual) · [BYD handbook](https://www.byd.com/material/byd-site/eu/support/service/manual/20250327/BYD%20SEAL%20Owner%27s%20Manual-Right-hand%20Drive-EN-250305.pdf). Checked 22 October 2026.

Owner answerGeneral / all-model guidance

BYD voice commands: practical UK owner guide

Related reading · a matching answer section for this particular question was not found.

Learn how to wake the BYD voice assistant, try documented commands and troubleshoot voice control safely on UK BYD models.

Read the complete response and warnings on the source page. This preview is not a diagnosis or permission to drive.

Sources linked by this page

Source: [BYD Europe official source](https://www.byd.com/eu/service-maintenance/owners-manual) · [BYD handbook](https://www.byd.com/material/byd-site/eu/support/service/manual/20250327/BYD%20SEAL%20Owner%27s%20Manual-Right-hand%20Drive-EN-250305.pdf). Checked 22 October 2026.

Owner answerGeneral / all-model guidance

How to use a public EV charger with your BYD

Related reading · a matching answer section for this particular question was not found.

A practical official-UK guide to connector checks, starting and ending a public charging session, and when to use your handbook.

Read the complete response and warnings on the source page. This preview is not a diagnosis or permission to drive.

Sources linked by this page

Source: [BYD UK public EV charging guide](https://www.byd.com/uk/electric-cars/guides/how-do-public-ev-chargers-work). Checked 22 October 2026.

Published MyBYD pageCheck scope on the full page

BYD owner care: cleaning, maintenance and storage

Related reading · a matching answer section for this particular question was not found.

Find practical cleaning, maintenance and parking guidance for your BYD, with optional equipment only where it helps.

Read the complete response and warnings on the source page. This preview is not a diagnosis or permission to drive.

These results link to published MyBYD guides. Before following any steps, check that the guide covers your car and read its warnings.

About your feedback and privacy

Voting is optional. Your feedback can help useful answers appear higher in search. It does not change the advice in our guides.

We do not store your name, IP address or full search question with your vote. Your search does appear in the page address and may be recorded in website logs, so please leave out personal details, your number plate and your VIN.