OWNER ANSWER
BYD voice commands: practical UK owner guide
Wake the BYD assistant with “Hi, BYD”, its steering-wheel button or its display icon, then wait for the listening indication. Try a short command for a function your car has; the examples below are documented for the SEAL RHD handbook, PDF 153–154.

- While parked, wait for infotainment startup to finish.
- Wake the assistant using one of the supported controls. Safety note: Test setup and optional cabin commands while parked, keeping the vehicle’s normal controls available. Wait until an OTA installation has finished before any ordinary display restart.
- Wait for its listening indication.
- Try a short instruction for a fitted function. The original-SEAL handbook gives “Set the temperature to 23°C” and “Play music”. Check the actual climate setting or audio response, not just the listening animation.
- If that works but a call or navigation request does not, check its prerequisite: “Make a call” needs Bluetooth and contacts data; “Go home” needs the shortcut location to be set. On the SEAL Bluetooth Call screen, choose Please connect Bluetooth → Scan for device and confirm that the pairing codes match on both screens.
What to expect
The assistant shows it is listening, recognises the supported command and performs the requested action. A listening indicator without the correct response is not a completed command.
If that did not work
If the assistant will not listen or respond to a supported command, tell BYD which wake methods work, the selected language, vehicle software and exact response. If climate commands work but calls fail, test a contact directly on the car’s Bluetooth Call screen. A missing contacts list points to pairing/contact access; an available contact that works when tapped but not by voice narrows the problem to voice recognition. Report that difference instead of resetting the whole car.
Commands to try on the documented SEAL setup
The original-SEAL handbook also gives “Turn on the seat ventilation for the driver”, where fitted. For DAB, use wording offered by your own assistant; the cited handbook does not give “Start DAB+”.
If one command is ignored
If the steering-wheel button opens listening but the wake phrase does not, check the selected language and wake-word setting. If listening works but one command fails, check the fitted feature and try the wording shown by your car. Available commands vary with equipment, language and software; one rejected phrase is not a reason to reset the car.
Related links
Source: BYD Europe official source · BYD handbook (BYD UK). Checked 22 October 2026.
Sources for these additional checks, reviewed 13 November 2026: Official handbook guidance (BYD UK) · Official handbook guidance (BYD UK).