OFFICIAL MANUAL
DOLPHIN owner’s manual UK
Find the official BYD UK route to request the correct owner’s manual for your DOLPHIN.

For the most accurate DOLPHIN instructions, use the official BYD UK owner-manual route and select your exact vehicle. The manual is the primary reference for controls, warning messages, charging, driver-assistance features, maintenance and safety information. Check that the manual matches your vehicle and model year before acting; contact a BYD retailer if a warning remains or the procedure is unclear.
BYD UK Owner Manuals
Open source (BYD UK)- Open the official BYD UK owner-manual route and choose DOLPHIN.
- Check the handbook matches your vehicle and model year before following any procedure.
- Use the relevant section for the warning, feature, charging or maintenance question.
- If a warning remains, the guidance is unclear, or the issue could affect safety, stop and contact an authorised BYD retailer.
Why will my DOLPHIN charging cable not release?
Use your car's matching handbook. These checks reference the UK-listed July 2025 EN_V2 DOLPHIN edition, not DOLPHIN SURF.
End charging using the charger's controls or operator instructions before trying to unplug. At a public charger, ask its operator for help if the session will not end.
For AC charging, this edition describes unlocking normally with the recognised key before removing the connector; the port can re-lock after 30 seconds. For DC charging, it specifies two unlock-button presses within three seconds. Read the matching AC or DC section before acting.
If normal release fails, do not force the connector or guess an emergency-latch location. Use the exact handbook's emergency procedure or contact BYD Assistance/your authorised repairer. Current support: https://www.byd.com/uk/assistance
Do not touch electrical contacts or disconnect with wet hands or while standing on a wet surface. If there is damage, smoke or an unusual smell, stop handling the equipment and get help. In immediate danger, call 999.
BYD DOLPHIN July 2025 handbook · charging and connector lock · printed 78–79, 84–86, 90–91
Open source (BYD UK)